Q: Why doesn’t the app actually “scan” barcodes! I want to use my camera to find them!

A: Look for “barcodescan pro” on the app store! This version has the ability to use the device’s camera to automatically scan barcodes! (UPC, EAN-13 and ISBN only at this point.)

Q: I think you should add “feature x” to the app, when is that going to happen?

A: Probably not before you tell us about it! Email us at support@barcodescanapp.com and we’ll add your feature into our roadmap.

Q: Roadmap? What’s on it? Can we see it?

A: Of course we have a roadmap! We’ve only implemented about 20% of the features we have planned. We designed the architecture of the app so it can be very flexible, adding functionality will be very easy and works consistently through the app and all of it’s versions. And no, you can’t see it. That would spoil the surprise!

Q: I types in a barcode and it didn’t find anything, why does that happen?

A: A variety of reasons. barcodescan searches a variety of sources and it it cannot find a result it will return an error. There is not an on-device database and everything must be pulled from an internet connect. Which, of course, means that if you are not connected to the web, the app can’t find any information. Furthermore, not every data source we use has an official API, which is an easy way for two computers to talk together, and we have to do some “translation” which sometimes introduces errors. If you find one of these please let us know!